Illegal Dumping & Litter

• Make sure the Report tab is selected. Enter the address or use the map marker to navigate to the area where the issue you want to report is located on the map. (Use the controls in the upper left corner to move the map around the window or zoom in and out.).
• Once you have indicated the address or mapped the location of your issue, click next.
• Select a service request issue from the drop-down menu. Once you’ve entered a service request, you can then fill out a more detailed description of the issue and even attach a photograph. After this is complete, create an account where you can earn civic points, however you must enter a valid email address! After you’ve completed all the fields, press submit to create a public report of your issue!

You can also report issues from your smart phone or tablet. Click on one of the links below to download the mobile app:

County of San Mateo Department of Sustainability is using SeeClickFix powered by CivicPlus, an online and mobile service request system. Report It! SMC is an application that allows residents to report non-emergency-related issues specifically Illegal Dumping, graffiti abatement, and abandoned shopping carts in the Unincorporated Areas of San Mateo County. This app is not for reporting property-related Hazardous Waste, Code Enforcement related issues, or abandoned vehicles.

Code enforcement issues: report to Code Enforcement Division 
Abandoned vehicles in the unincorporated areas of San Mateo County: report to the Sheriff’s Office
Road Hazards (street lighting outages, pot holes): contact Department of Public Works Department at (650) 363-4100. 

Your display name will also be visible unless you choose to submit as Anonymous. Your email address will never be displayed publicly. The County does require valid email addresses to respond to a request if the County needs additional information to process the request.  

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